Frankly, what I've found is that the knowledgeĪnd expertise of the MS Chat Techs varies greatly I have had some that are extremely knowledgeable and others that appear not to even be familiar with the software and just kind of fumble around trying to fix things and only manage to create other issues Should I create another topic for each or what would you suggest as the best way to handle them? These are questions that MS Chat Support could not deal with. I have several Outlook questions/issues etc. Frankly, I'm a bit embarrassed that I didn't think of that solution to try. I went through three MS Chat Techs without anyone coming up with that suggestion.
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